MECAMANAGER IS YOUR PROVEN SOLUTION FOR AFTER SALES MANAGEMENT
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Productivity
CSI Increase
%
Upselling
WHY MecaManager Automotive Software?
MecaManager by Crystalean is the only automotive software tool on the market that helps dealerships like yours with the visibility and adaptability you need. This workshop software helps you understand the productive time you have, find where time efficiency can be optimised and transform dead time in chargeable hours.
Service software helps maximise the potential of your automotive business, with features that streamline operations. Not only that, but you’ll keep customers happy with your smooth, hassle free service. More satisfied customers result in more repeat business.
MecaManager provides workshop planning tools and support to the after sales management process to increase your Customer Satisfaction Index by delivering a service on time, in budget and keeping your customers informed. MecaManager is the only workshop software you’ll ever need to increase productivity, efficiency and customer satisfaction.
Calculate your ROI!
Countries
Workshops
Users
Digitise Your After Sales Service and Workshop Planning
SAVE AN HOUR PER DAY PER TECHNICIAN WITH SPECIALIST WORKSHOP PLANNING
Productivity and CSI (Customer Satisfaction Index)
+15% overall productivity
+22% on customer upselling
Receptionists can book services
More booking flexibility
Digital dashboards eg Workshops, Reception.
Customer portal with an online booking system for workshop planning
Mobile tracking for customers to see status, work and contact details
Detailed Video Animations to explain service requirements
Check out the MecaManager Workshop Software in Action
Service Software That Benefits Everyone
CUSTOMER
- Live service updates
- Educational videos
- Customer portal
- Courtesy vehicle
- Process management
- Increased customer satisfaction
SERVICE MANAGER
- Productivity increase with workshop planning
- Staff management
- Increased upselling
- Service software overview dashboards
- Streamlined operations and higher efficiency
- More visibility of work and resources planning
TECHNICIAN
- Situational awareness with automotive software
- Roster flexibility
- Smoother work flow
- Better parts management
- Higher productivity
RECEPTIONIST
- Booking management
- Access to up to date customer information
- Support account and upselling
- After sales management software
- Higher levels of customer satisfaction
LEAN Influences
REDUCE THE AFTER-SALES SERVICE CYCLE
After sales management software helps from booking an appointment to vehicle restitution
OPTIMISE PROCUREMENT AND INVENTORY PROCESSES
Service software optimises pre-picking with better visibility of resources
AFTER SALES MANAGEMENT SOFTWARE INCREASES PRODUCTIVITY
Work smarter and more effectively thanks to better workshop software planning
OPTIMISE CUSTOMER SATISFACTION
Automotive software automates communication with the customer, increasing return business
Let’s Schedule your Free Demo with MecaManager today